IT Help Desk Specialist

Cottingham & Butler(1 year ago)

Dubuque, Iowa, United StatesOnsiteFull TimeJunior$30,000 - $45,000Information Technology

About this role

Cottingham & Butler is seeking an IT Help Desk Specialist to provide technical support to employees, troubleshoot issues, and manage hardware and software assets. The role supports both in-office and remote staff and involves consulting with end-users regarding cellular devices.

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Required Skills

Help Desk
Troubleshooting
Hardware
Software
Support
Customer Service
Network

About Cottingham & Butler

cottinghambutler.com

Cottingham Butler is a boutique professional services firm that provides senior-level advisory and hands-on support to organizations seeking strategic, operational, and project-based solutions. They focus on delivering tailored programs—combining experienced leadership, practical implementation, and clear metrics—to help mid-size companies and non‑profits solve complex challenges. The firm emphasizes close client relationships, pragmatic recommendations, and measurable outcomes.

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