TransCore
The IT Help Desk Specialist provides exceptional phone and email support to customers experiencing software or hardware-related issues with industry-leading products. The role involves 24/7 monitoring and analysis of production systems, coordinating field service technicians, and researching and documenting reported issues. The specialist communicates professionally with internal and external customers to resolve technical problems and maintain high service standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for TransCore.
TransCore didn’t post a salary, so this is our estimate from similar listings.