Naphcare, Inc.
NaphCare is seeking an on‑site IT Help Desk Support Specialist to provide first‑line support for its IT and Electronic Health Record systems during the 10 p.m. – 7 a.m. shift, Sunday through Thursday. The role involves troubleshooting hardware, software, and network issues, handling tickets, and delivering professional communication to internal and external users while participating in on‑call rotations.
Headquarters
Birmingham, Alabama, United States
Company Size
1001-5000 employees
Founded
1989
NaphCare is a provider of correctional healthcare that partners with local, state, and federal correctional facilities to deliver medical and mental health services to incarcerated populations. Its offerings include primary and specialty medical care, psychiatry, pharmacy and dialysis, medication‑assisted treatment (MAT), forensic services, telehealth, and electronic health record and other technology solutions. NaphCare emphasizes evidence‑based clinical programs, operational compliance, and technology‑enabled continuity of care to improve health outcomes and manage costs within jails and prisons. The company positions itself as advancing correctional healthcare through integrated clinical, pharmacy, and IT services tailored for correctional settings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Naphcare, Inc..
Naphcare, Inc. didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role
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