IT Help Desk Support
KISS Online(2 months ago)
About this role
An IT Help Desk Associate provides front-line technical support to end users, assisting with issues related to computer systems, software, and devices. The role serves as the initial contact for support requests, helps maintain IT resources, and collaborates with the IT team to ensure smooth operations. This position typically supports a range of platforms and contributes to ongoing improvements in support processes.
Required Skills
- Technical Support
- Remote Troubleshooting
- Customer Service
- Windows
- MacOS
- Mobile Devices
- MS Office
- Account Management
- Asset Management
- Ticketing Systems
+2 more
Qualifications
- BS in Computer and Information Science
About KISS Online
kissonline.comThe official KISS website with all the latest stories, home of the KISS Army, official merch store and so much more.
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