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© All Rights Reserved. ApplyBlast.com
TrueCare
The IT Help Desk Technician II serves as the primary escalation point for Tier 1 and Tier 2 technical issues, diagnosing complex hardware, software, and network problems within a healthcare environment. The role involves leading root cause analysis, mentoring junior technicians, managing enterprise phone systems, and ensuring compliance with security best practices like HIPAA. Additionally, the employee supports IT projects, optimizes workflows, and handles advanced diagnosis for endpoint and infrastructure issues.
Headquarters
San Marcos, California, United States
Company Size
501-1000 employees
Founded
1971
TrueCare is a community health organization operating 27 health centers and WIC (Women, Infants and Children) locations across San Diego and Riverside counties in Southern California. It provides comprehensive, affordable health care services including primary care, pediatric care, dental care, behavioral health, women's health, specialty care, and telehealth, as well as WIC nutrition support. TrueCare emphasizes patient-centered, community-based care and offers online tools such as MyChart for appointment scheduling, provider communication, and health management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TrueCare.
10% below the average for this role