IT Help Desk Technician

McLane Intelligent Solutions(1 year ago)

Temple, TX, USAOnsiteFull TimeJunior$48,457 - $65,710 (estimated)Information Technology

About this role

An IT Help Desk Technician at McLane Intelligent Solutions provides frontline technical assistance to clients, resolving software and hardware issues while ensuring a high level of customer service. The role supports client operations through multiple communication channels to maintain efficiency and minimize downtime.

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Required Skills

Windows
Microsoft Office
Network Troubleshooting
Ticketing Systems
Remote Support
Customer Service
Communication
Technical Support
Troubleshooting

Qualifications

High School Diploma
Associate Degree
Bachelor's Degree
CompTIA A+
CompTIA Network+

About McLane Intelligent Solutions

mclaneintel.com

McLaneIntel is a professional services group specializing in intelligent solutions for businesses. They focus on delivering innovative services in cybersecurity, cloud computing, and data management to optimize operational performance. With a commitment to excellence, McLaneIntel helps organizations navigate the complexities of modern technology landscapes, ensuring robust security and efficient data handling.