IT Help Desk Technician
Verisys(22 days ago)
About this role
The Help Desk Technician role involves diagnosing and resolving hardware, software, and network issues in a mixed environment of Windows and macOS systems. The position emphasizes technical support, training, and documentation, aiming to ensure smooth technology operations for staff and contractors. It offers a blend of in-office and remote work, contributing to IT system maintenance and improvement.
Required Skills
- Help Desk
- Troubleshooting
- Windows
- macOS
- Networking
- Hardware
- Software
- Documentation
- Customer Support
- IT Support
Qualifications
- Associate degree in Computer Science or related field
About Verisys
verisys.comVerisys is a healthcare risk-intelligence and provider-data company that delivers verified credentialing, screening, and ongoing monitoring solutions for hospitals, health plans, government agencies, and other care organizations. Their platform aggregates and normalizes provider licenses, sanctions/exclusions, certifications and other credential data, and exposes APIs and integrations to automate credentialing, provider directories, and compliance workflows. By providing continuous monitoring, alerts and analytics, Verisys helps clients reduce operational and regulatory risk, improve provider data accuracy, and streamline verification processes.
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