IT Help Desk Technician
Mau
About this role
A Customer Service Representative handles incoming inquiries from employees, resolves issues, and provides support with account access, system usage, and troubleshooting. They maintain records of interactions, follow procedures, and assist with administrative tasks related to employee systems.
Skills
Qualifications
About Mau
mau.comMAU Workforce Solutions is a staffing and workforce management firm that delivers contingent labor, permanent placement, and managed services for manufacturing, logistics, technical, and professional roles. They combine recruiting, onboarding, training, payroll/on‑site management, compliance support, and workforce consulting to help employers scale operations and reduce turnover. MAU emphasizes customized, technology‑enabled talent solutions and industry expertise to match skilled workers with client needs. Their clients range from mid‑size businesses to enterprise operations seeking flexible labor, temp‑to‑hire options, and workforce optimization.
About Mau
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Mau.
Salary
$35k – $45k
per year