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© All Rights Reserved. ApplyBlast.com
Darkhorse Tech
A Help Desk Technician at Darkhorse Tech provides technical support to dental practice clients via phone, email, and chat, resolving issues with hardware, software, and peripherals. The role involves troubleshooting network configurations, managing user accounts, performing maintenance on end-user devices, and delivering ongoing user training. Technicians must adhere to service standards while documenting requests and escalating complex issues as needed.
Headquarters
Syracuse, New York, United States
Company Size
11-50 employees
Founded
2012
Darkhorse Tech is an IT services firm that specializes in technology solutions for dental practices, startups, and dental service organizations (DSOs). They offer managed IT, practice integrations, startup onboarding, HIPAA compliance guidance, and ongoing support — plus online resources, billing and pricing tools to simplify operations. Based in Syracuse, NY, Darkhorse focuses on dental-specific workflows and security so practices can rely on predictable IT, integrations, and compliance expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Darkhorse Tech.
Darkhorse Tech didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role