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IT Help Desk Technician at Centivo - ApplyBlast

IT Help Desk Technician

Centivo

2 months ago

2.7 on Glassdoor

New York City, New York, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The IT Help Desk Technician provides remote and in‑person technical assistance to employees, handling ticket queues, equipment deployment, account setup, and basic troubleshooting. The role supports desktop computers, software, network resources, and hardware, while documenting incidents and collaborating with an outsourced IT partner for system upgrades and security configurations.

Responsibilities

Serve as first point of contact for team members and partners
Deploy equipment and manage asset recovery for new and departing employees
Diagnose, research, and resolve Level 1 technical support issues

Skills

Qualifications

Associate's degree

About Centivo

centivo.com

Headquarters

Buffalo, New York, United States

Company Size

201-500 employees

Founded

2017

View Profile

Centivo is an innovative health plan designed specifically for self-funded employers, emphasizing the belief that everyone deserves quality healthcare at an affordable price. Founded with a focus on primary care, Centivo aims to provide plans that eliminate deductibles, offer free primary care, and maintain low, predictable copays for members. By centering care around established primary care relationships, the company strives to improve health outcomes while lowering overall medical costs. It serves employers, members, advisors, and providers, aiming to create a seamless and beneficial healthcare experience.