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IT Helpdesk Analyst at Power Digital - ApplyBlast

IT Helpdesk Analyst

Power Digital

1 month ago

3.9 on Glassdoor

Buenos Aires, Buenos Aires Province, Argentina

Onsite

Full Time

Medior

0 applicants

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About this role

The IT Helpdesk Analyst will manage the ticketing system, provide support for various tools such as Okta, Google Workspace, Slack, Asana, and LastPass, and handle asset management and documentation for users in Argentina. The role also involves contributing to cybersecurity compliance, performing system maintenance, and enhancing internal AI chatbot capabilities.

Responsibilities

Track and manage IT support tickets to meet SLA targets
Provide support and configuration for user systems and assets
Conduct maintenance, security audits, and documentation for IT infrastructure

Skills

Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field

About Power Digital

powerdigitalmarketing.com

Headquarters

San Diego, California, United States

Company Size

501-1000 employees

Founded

2012

View Profile

Power Digital is a full-service, performance-focused digital marketing agency that helps brands accelerate online growth. They combine data-driven strategy with paid media, SEO, content, social, creative, CRO, analytics and eCommerce technology to drive traffic, conversions and revenue. Power Digital emphasizes measurement, testing and cross-channel integration to scale acquisition and lifetime value for mid-market and enterprise clients. Clients choose them for a results-oriented approach that pairs creative execution with technical and analytical expertise.