Westerville
The IT HelpDesk Analyst provides technical support to users of Westerville IT systems, including answering questions, troubleshooting problems, and resolving issues. The role involves analyzing HelpDesk and business-related problems, interpreting user questions regarding personal computers and peripherals, and adapting resolution approaches to meet service level agreements. The position also requires training end users on established programs, providing on-call support, and monitoring supplies for systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Westerville.
27% above the average for this role