IT Helpdesk BPO Team Leader (for Information Systems Departments) / 情報システム部向けBPOヘルプデスクリーダー - Kaihin-Makuhari

Josys(16 days ago)

HybridFull TimeSenior$60,000 - $90,000Managed Service

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About this role

ジョーシスは、グローバルにIT資産とSaaSの管理を最適化するためのクラウドソリューションを提供し、企業のITガバナンスの課題解決を目指しています。急成長中のスタートアップとして、日本からグローバル市場へ挑戦しています。

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Required Skills

IT Support
Help Desk
Troubleshooting
Customer Service
Process Design
KPI Management
Knowledge Base
IT Management
Client Communication
Team Leadership

About Josys

josys.com

Josys is a comprehensive SaaS Management Platform designed to mitigate costs and risks associated with software usage. It offers a range of features that provide 360-degree control over SaaS operations, including dynamic app detection, automated access management, insights into SaaS utilization, and lifecycle management. With a focus on optimizing app access governance and streamlining workflows, Josys empowers organizations to gain visibility and maximize efficiency while reducing operational costs. Recognized for excellence in the industry, Josys supports businesses worldwide in managing their SaaS environments effectively.

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