IT Helpdesk Engineer
Tamara(26 days ago)
About this role
The IT Helpdesk Engineer will support Tamara’s Egypt team by ensuring employees have a seamless and secure experience across hardware, software, and collaboration tools. The role focuses on resolving technical issues, managing assets and procurement, administering productivity and identity systems, and enabling smooth onboarding. The position also explores AI-driven support tools to automate troubleshooting and improve response times. The engineer contributes to building scalable IT processes and documentation for a growing regional team.
Required Skills
- Computer Setup
- Google Workspace
- Slack
- Video Conferencing
- Identity Management
- Hardware Inventory
- Asset Management
- Procurement
- Onboarding
- Troubleshooting
+5 more
About Tamara
tamara.coTamara is a Buy Now, Pay Later fintech that lets customers split purchases into flexible plans of up to 24 months. It powers payments at thousands of online and in‑store merchants across the GCC, emphasizing no late fees and 100% Shariah compliance. Tamara offers a consumer app and merchant integrations to add checkout financing and boost conversion with multiple local payment methods.