PFH Technology
An IT Helpdesk Engineer at PFH Technology Group provides on-site premium quality phone, email, and remote support to diagnose and resolve technical issues for customer servers in Clonmel. The role involves basic triage, scheduling support calls, logging tickets, analyzing call logs for trends, and maintaining helpdesk documentation while collaborating with extended engineering teams.
PFH Technology Group, part of the Ricoh Group, is Ireland's largest ICT and managed services company, delivering end-to-end digital and technology solutions including cloud, data centre modernisation, digital workspace, cyber security, managed services, and IT resourcing. With over 750 specialists, PFH serves organisations across Ireland through consultancy, implementation, and 24/7 managed support, combining local expertise with the scale of a global technology powerhouse.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PFH Technology.
59% below the average for this role