IT Helpdesk Intern
Monolithic Power Systems(1 month ago)
About this role
The Helpdesk Support at Monolithic Power Systems ensures proper computer operation so end users can perform business tasks. The role receives, prioritizes, documents, and resolves end-user IT requests while escalating incidents as needed to meet SLA expectations. It also helps coordinate system updates and maintenance to minimize disruption to daily operations.
Required Skills
- Customer Service
- Troubleshooting
- Desktop Support
- Hardware
- Windows
- Microsoft O365
- Documentation
- Communication
- Preventative Maintenance
Qualifications
- 1-2 Years College (Computer Major)
- Microsoft O365 Fundamental (in progress)
About Monolithic Power Systems
monolithicpower.comMonolithic Power Systems, Inc. (MPS) provides small, highly energy efficient, easy-to-use power management solutions for electronic systems found in industrial applications, telecom infrastructure, cloud computing, automotive, and consumer applications
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