IT Helpdesk Officer (L1) / Tech Service Hub - L1 Specialist
Lendi Group
About this role
A Technical Support Specialist at Lendi Group provides technical assistance to internal stakeholders and brokers, handling inquiries, troubleshooting hardware and software issues, and maintaining support documentation. The role supports the company's goal of delivering excellent customer service and ensuring smooth operational workflow.
Skills
About Lendi Group
lendigroup.com.auLendi Group is an Australian fintech and mortgage technology company that simplifies home lending by connecting borrowers with brokers and a broad network of lenders through a digital platform. It provides online tools to compare home loans, submit and track applications, and manage the loan process, aiming to speed and streamline origination. Serving both consumers and broker partners, Lendi focuses on digitising the home‑loan journey to deliver competitive rates and a more transparent lending experience.
About Lendi Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$27k
per year