IT Helpdesk Specialist
EOS (22 days ago)
About this role
EOS IT Solutions is a global technology and logistics provider delivering collaboration and business IT support services for large enterprise clients. The Helpdesk Specialist role supports users in maintaining reliable day-to-day technology operations while contributing to overall service quality and customer satisfaction. This position is based 100% onsite in Mexico City, Mexico.
Required Skills
- Help Desk
- Technical Support
- ITSM
- Jira
- Slack
- Google Workspace
- MacOS
- Laptop Imaging
- Device Provisioning
- Ticket Escalation
+3 more
Qualifications
- Technical Certification
- Bachelor's Degree (IT-Related Field)
About EOS
eosits.comEOS IT Solutions is a family-run global technology and logistics company that designs, deploys and supports connected workspaces and collaboration solutions for large enterprise customers. They deliver business IT services — including managed services, unified communications, cloud and network deployments — combined with logistics expertise to ensure global rollouts run smoothly. EOS positions itself as a partner to the world’s largest industry leaders, focusing on secure, scalable workplace technology and end-to-end project delivery.
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