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IT Helpdesk Technician at Murgado Automotive Group - ApplyBlast

IT Helpdesk Technician

Murgado Automotive Group

27 days ago

3.3 on Glassdoor

Miami, Florida, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The IT Helpdesk Technician serves as the primary technical support contact for a fast-growing national automotive group, resolving hardware, software, and user access issues to keep business operations running smoothly. This on-site role in Miami involves managing user accounts, maintaining desktops and peripherals, and utilizing remote monitoring tools to deliver efficient support. The position offers opportunities for professional growth, training, and involvement in system improvement projects within a collaborative IT team.

Responsibilities

Deliver remote technical support using RMM tools and ticketing systems
Install, configure, and maintain desktops, laptops, software, and peripherals
Manage user accounts, permissions, and access while troubleshooting hardware and software issues

Skills

About Murgado Automotive Group

murgadoautomotivegroup.com

Headquarters

Miami, Florida, United States

Company Size

1001-5000 employees

Founded

2001

View Profile

Murgado Automotive Group is a multi-location dealership group headquartered in Miami with showrooms in Miami, Stuart and Jacksonville (FL), Edison (NJ), Chicago (IL), and Richmond (VA). The group offers a large selection of new and pre-owned vehicles and provides full dealership services including sales, financing, service and parts. Their website features online inventory, digital retail tools and scheduling to help customers browse vehicles and customize payments remotely. Murgado positions itself as a regional dealer network serving drivers across Florida, the Midwest and the Mid‑Atlantic.