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© All Rights Reserved. ApplyBlast.com
Redial BPO
The IT Helpdesk Tier 2 role provides advanced technical support by resolving escalated issues from Tier 1, ensuring the continuity of IT operations, and adhering to security and compliance standards. This position involves troubleshooting complex hardware, software, and network problems while mentoring junior technicians and contributing to process improvements. The role requires a strong background in IT support and a commitment to maintaining high user satisfaction and system performance.
Redial BPO delivers nearshore & offshore outsourcing — scalable customer support, sales, and back-office solutions with 24/7 Follow-the-Sun coverage.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Redial BPO.
Redial BPO didn’t post a salary, so this is our estimate from similar listings.