IT Intern
Dijital Team(1 month ago)
About this role
An IT Intern in Colombo provides first-level technical support to internal users, serving as the initial point of contact for IT-related issues. The role offers hands-on exposure to service desk operations, enterprise systems, and Microsoft 365 administration. The intern works closely with L2 and L3 engineers, gaining practical experience in troubleshooting and IT service management processes. This position is designed to help build a foundation for a future career in IT support or systems administration.
Required Skills
- Technical Support
- Ticketing Systems
- Windows OS
- Microsoft 365
- Remote Support
- Hardware Troubleshooting
- Software Troubleshooting
- Network Troubleshooting
- PC Setup
- User Onboarding
+18 more
About Dijital Team
dijitalteam.lkDijital Team is a Sri Lanka–based IT services and software engineering firm that partners with global clients to build and scale digital products and engineering teams. They provide services such as custom software development, QA and test automation, cloud & DevOps, UX/product design, and staff augmentation/managed services. Positioning itself as a global "A‑Team" for IT services, the company emphasizes high‑performing distributed teams, agile delivery, and career growth for developers and IT professionals.