Kaseya Careers

IT Manager

Kaseya Careers

11 hours ago
Medellin, Colombia
Hybrid
Full Time
Senior
0 applicants
Kaseya Careers
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About this role

Kaseya is seeking an experienced IT Service Manager to oversee incident and problem management processes, focusing on ITIL standards within a B2B environment. The role involves stabilizing and optimizing service operations, implementing frameworks, and providing executive-level reporting.

Skills

Qualifications

5+ years in IT Service Management or IT OperationsITIL v4 Certification
Kaseya Careers

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.

Recent company news

About Kaseya Careers

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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