corvel
The IT Manager leads the 24/7 National Help Desk team, delivering high-quality tier-one support across all user channels while driving service excellence and continuous improvement. This strategic, hands-on role involves transforming the support model through AI-driven solutions, automation, and self-service to enhance efficiency and customer experience. The manager actively oversees daily operations, monitors ticket queues, and ensures consistent service delivery across all support channels.
Headquarters
Irvine, California, United States
Company Size
1001-5000 employees
Founded
1987
CorVel is a national provider of risk-management solutions focused on workers’ compensation, auto, health and disability management. The company combines clinical services and claims administration—including medical bill review, utilization review, care coordination and related services—with technology-driven platforms and analytics to manage claims, control costs and improve outcomes. CorVel serves employers, insurers and third-party administrators with a nationwide provider network and tools to streamline care, accelerate return-to-work, and enhance cost containment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for corvel.
22% below the average for this role
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