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IT Onsite Support (Cork, 1st/2nd Level Support) at D-ploy - ApplyBlast

IT Onsite Support (Cork, 1st/2nd Level Support)

D-ploy

4 months ago

3.5 on Glassdoor

Cork, Ireland

Onsite

Full Time

Junior

0 applicants

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About this role

The IT Onsite Support role provides first and second-level technical assistance within the medical device industry. This position focuses on resolving user issues, maintaining system stability, and ensuring smooth IT operations for internal teams.

Responsibilities

Provide first and second level technical support to end users
Diagnose and resolve hardware and software issues efficiently
Manage and update IT service tickets in the tracking system
Assist with onboarding and offboarding of new employees
Maintain documentation of common technical solutions and procedures

Skills

About D-ploy

d-ploy.ch

Headquarters

Kaiseraugst, Aargau, Switzerland

Company Size

501-1000 employees

Founded

2003

View Profile

D-ploy is a dynamic IT services and engineering solutions provider, specializing in customized technology strategies that enable businesses to thrive. The company offers a broad range of services, including managed IT, cloud solutions, and cybersecurity, aimed at enhancing operational efficiency and promoting digital transformation. With a focus on delivering tailored solutions and exceptional customer support, D-ploy empowers organizations to maximize their technology investments and achieve their strategic objectives.