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IT Operations Analyst I at Sabre - ApplyBlast

IT Operations Analyst I

Sabre

3 months ago

3.8 on Glassdoor

Bengaluru, Karnataka, India

Hybrid

Full Time

Junior

0 applicants

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About this role

An IT Operations Analyst I at Sabre supports the global Operations Control Center by monitoring and stabilizing infrastructure that handles over 85,000 transactions per second. The role involves responding to incident alerts, triaging technical issues, and following ITIL processes to maintain service reliability. Analysts collaborate with Service Reliability Engineers and operate in a 24/7 environment to mitigate potential system impacts before they affect customers.

Responsibilities

Monitor and mitigate technical incidents for global platforms
Respond to system alerts using knowledge base driven actions
Execute documented operational tasks and procedures consistently
Support service reliability engineers in platform stabilization
Operate shifts covering a 24/7 environment for global coverage

Skills

Qualifications

Bachelor's degree

About Sabre

sabre.com

Headquarters

Southlake, Texas, United States

Company Size

5001-10000 employees

Founded

1960

View Profile

Sabre is an open, modular, and AI-powered technology platform that powers the global travel industry, serving airlines, travel agencies, hoteliers, and travel suppliers. Its flagship platform, Sabre Mosaic, provides suites for retailing, distribution, payments, and service management, enabling smarter retail and faster development. Sabre also offers Sabre IQ, an AI engine trained on large-scale travel demand data to optimize revenue, automate operations, and enable agentic workflows.