IT Operations Analyst Internship, Madrid

The role serves as the first point of contact for day‑to‑day IT and workplace support for a 130‑person team across Madrid and Valencia, handling device, account, and access issues while building tooling and documentation to prevent recurring problems. It involves managing ticket queues, device lifecycles, identity and access actions, license inventories, and supporting security hygiene under the guidance of the DevOps/Security function.