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IT Operations Analyst at Markel - ApplyBlast

IT Operations Analyst

Markel

1 month ago

4.0 on Glassdoor

Richmond, Virginia, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The IT Operations Analyst supports operational excellence across IT Service Operations by driving process improvement, analyzing data insights, and coordinating cross-functional activities. This role partners with Service Desk, Deskside Support, and ITSM teams to enhance workflows, identify inefficiencies, and improve service delivery consistency. The position requires a highly organized professional to lead operational analysis, support governance activities, and drive continuous improvement initiatives.

Responsibilities

Analyze operational workflows and identify opportunities for process optimization and efficiency improvements
Pull and interpret operational data to support strategic decision making and performance management
Lead operational improvement initiatives and coordinate cross-functional activities across multiple teams

Skills

About Markel

markel.com

Headquarters

Glen Allen, Virginia, United States

Company Size

1001-5000 employees

Founded

1930

View Profile

Markel provides specialty insurance coverage and creates seamless solutions across multiple types of insurance risks for the US market and around the globe.