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IT Operations Engineer, Application Support at Point72 - ApplyBlast

IT Operations Engineer, Application Support

Point72

4 hours ago

London, England, United Kingdom

Onsite

Full Time

Senior

0 applicants

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About this role

The IT Operations Engineer, Application Support role at Point72's Technology team focuses on leading support for macro trading applications and serving as a senior escalation point for complex incidents. The position involves strengthening production stability, partnering with front-office teams to translate trading needs into technology improvements, and automating support activities to enhance operational efficiency. This role requires mentoring support engineers, maintaining clear support procedures, and reviewing incident trends to improve the user experience.

Responsibilities

Lead support for macro trading applications and serve as senior escalation point
Strengthen production stability by monitoring critical application workflows
Mentor support engineers and automate repeatable support activities

Skills

About Point72

point72.com

Headquarters

Stamford, Connecticut, United States

Company Size

1001-5000 employees

Founded

2014

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Point72 is a leading global alternative investment firm led by Steven A. Cohen. It employs a diversified set of strategies, including fundamental equities, systematic investing, macro, private credit, and venture capital, across global markets.