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IT Operations Lead, Corporate Technology at Yuma - ApplyBlast

IT Operations Lead, Corporate Technology

Yuma

2 months ago

3.7 on Glassdoor

Stamford, Connecticut, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The IT Operations Lead, Corporate Technology will oversee day-to-day corporate IT service delivery, end‑user technology, SaaS administration, and Managed Service Provider management. This hands‑on role ensures reliable, secure, and scalable technology services for employees while driving continuous improvement and operational controls in a fast‑growing organization.

Responsibilities

Own delivery and reliability of corporate IT services
Manage MSP relationships and performance
Lead implementation and improvement of technology systems

Skills

Qualifications

Bachelor's degree in Information Technology, Information Systems, Computer Science, or related field

About Yuma

yuma.ai

Headquarters

San Francisco, California, United States

Company Size

11-50 employees

Founded

2023

View Profile

Yuma is an AI-powered customer experience automation platform built for e-commerce brands. It offers specialized AI agents for post-purchase support, pre-purchase sales Q&A, and social media moderation, integrating with helpdesks like Gorgias and Zendesk to autonomously resolve up to 89% of customer conversations. Yuma helps online retailers reduce support costs, cut response times, and grow revenue without scaling headcount.