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IT Operations Manager at AIA - ApplyBlast

IT Operations Manager

AIA

29 days ago

3.8 on Glassdoor

Makati, Metro Manila, Philippines

Onsite

Full Time

Manager

0 applicants

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About this role

This role ensures IT service availability and minimizes business impact from outages through effective management and incident resolution. The position serves as the primary point of contact for senior management regarding IT operations and service delivery. It involves leading diverse technical teams, supervising system monitoring, and driving process improvements to enhance operational efficiency.

Responsibilities

Lead and mentor diverse IT operations teams including technical support and service desk
Supervise system and network monitoring to proactively identify and resolve potential issues
Manage batch operations to ensure job scheduling execution and troubleshooting are performed efficiently