IT Operations Senior Analyst

Accenture Federal Services(1 month ago)

Arlington, VAOnsiteFull TimeSenior$69,200 - $124,200IT Operations

About this role

An IT Operations Senior Analyst at Accenture Federal Services is a senior IT role based primarily in Arlington that helps ensure the reliability and operational readiness of AFS computing environments supporting federal clients. The position emphasizes maintaining standards, policies, and high customer satisfaction while working across locations and with external vendors. It contributes to mission-critical IT operations and continuous improvement of workplace technology services.

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Required Skills

Windows Support
Office Support
Troubleshooting
Vendor Management
Testing
Endpoint Support
Customer Service
Ticketing
Hardware Repair
Printer Support

+8 more

Qualifications

CompTIA A+
Microsoft Desktop Certification(s)

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.