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IT Operations Shift Lead at Fixify - ApplyBlast

IT Operations Shift Lead

Fixify

6 months ago

3.1 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

A Shift Lead at Fixify owns the operational environment during their shift, ensuring stable service quality, effective workload distribution, and accurate handovers. They manage complex incidents, support analysts, and maintain service standards throughout the shift.

Skills

About Fixify

fixify.com

Headquarters

Arlington, Virginia, United States

Company Size

1-10 employees

Founded

2023

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Fixify is an AI-native IT automation platform that automatically resolves IT tickets using intelligent playbooks, AI Sidekicks, and dynamic automations across 40+ common use cases. It integrates with tools like Slack, Teams, and major ITSM providers to deliver 24x7 coverage, real-time IT analytics, and scalable workflows without growing headcount. Fixify serves IT teams and MSPs looking to modernize and automate their help desk operations.