IT Operations Specialist (12 month contract)

The IT Operations Specialist at Cohere serves as the primary point of contact for IT support within the UK office and globally, addressing hardware and software issues, onboarding/offboarding employees, and managing IT inventory. This role involves troubleshooting technical challenges with Google Workspace, Slack, networking equipment, and A/V setups, while also enhancing operational procedures and providing dedicated support to C-suite stakeholders. The position requires strong expertise in Mac systems, Google Workspace, and Okta, along with scripting knowledge and a proactive approach to technology management.