IT Operations Specialist
Viki
About this role
This role involves supporting and managing Study Group's IT infrastructure, applications, and users, ensuring high system uptime and effective support. The position combines end-user assistance with infrastructure support, project participation, and documentation within a global education provider.
Skills
Qualifications
About Viki
viki.comViki (Rakuten Viki) is a global streaming service specializing in licensed Asian entertainment — including Korean, Chinese, Japanese, and Taiwanese TV shows, movies, and variety programs. It combines professionally licensed content with community-contributed subtitles in dozens of languages, enabling a worldwide audience to discover and enjoy regional titles. Viki offers both ad-supported free viewing and paid subscription tiers for ad-free, higher-quality playback, and is available across web, mobile, and connected-TV platforms. The service is owned by Rakuten and emphasizes localization, community engagement, and curated recommendations for fans of Asian media.
About Viki
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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