IT Operations Specialist
Glia
About this role
A Technical Operations Specialist at Glia ensures employee satisfaction and organizational efficiency by managing IT services, systems, and processes while maintaining security and compliance standards. The role involves collaboration across departments and support for both internal and external stakeholders.
Skills
Qualifications
About Glia
glia.comGlia is an AI-powered contact center platform that helps organizations upgrade customer experience by unifying digital and voice channels in a single solution. It provides AI automation, agent assist, and analytics to automate routine work, support agents in real time, and surface insights across every interaction. Enterprises use Glia to streamline omnichannel engagement, reduce handle times, and deliver more consistent, measurable service.
Recent company news
Business WireGlia's Next-Generation Voice AI Delivers the Fastest Human-Like Interactions, Enabling Banks and Credit Unions to Expand Frontline Capacity
Oct 14, 2025
San Diego Business JournalSan Diego Co. Finds Near-Human Design Key to AI Customer Service
Oct 29, 2025
FinovateGlia Archives
Oct 9, 2025
PYMNTS.comFIS Integrates Glia’s AI Platform Into Online Banking
Oct 9, 2025
InsuranceNewsNetHow new AI benchmarking tool helps insurers track ROI
Jul 7, 2025
About Glia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Glia.
Salary
$72k – $100k
per year