IT Program Manager

The IT Program Manager organizes and coordinates IT programs, overseeing operational progress and providing strategic guidance to teams and project managers. This role involves supervising project managers and business analysts, resolving project blockers, and personally leading high-impact projects while managing schedules, risks, and external vendors. The position supports ongoing CRM application operations and serves as a liaison between project managers, stakeholders, and support teams to ensure project success and adherence to best practices.