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C0003153479P
The IT Quality Expert provides first-level support for ValGenesis users globally, acting as the primary point of contact for user requests, system issues, and process questions. The role involves analyzing and resolving issues, documenting incidents in ServiceNow, and collaborating with global teams to ensure consistent support and system operations. This customer-focused position requires strong communication skills and a solution-oriented mindset to assist users across different regions and technical knowledge levels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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