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IT Service Center Support at Jackson County - ApplyBlast

IT Service Center Support

Jackson County

1 month ago

3.6 on Glassdoor

Kansas City, Missouri, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves responding to IT assistance requests through the Service Center, including hardware and software installations, modifications, and troubleshooting. The position requires working directly with end users to provide excellent customer service and timely resolution of assigned tasks. Responsibilities also include installing and configuring desktop applications, client software, and operating systems on personal computers.

Responsibilities

Respond to IT assistance requests and resolve hardware and software issues
Install and configure desktop applications, client software, and operating systems
Provide excellent customer service and timely resolution of assigned tasks