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IT Service Delivery Lead at Manulife - ApplyBlast

IT Service Delivery Lead

Manulife

28 days ago

3.9 on Glassdoor

Quezon City, Metro Manila, Philippines

Hybrid

Full Time

Manager

0 applicants

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About this role

The IT Service Delivery Lead leads assigned technology teams and manages day-to-day service delivery outcomes to meet service level commitments for business partners. This role involves overseeing enterprise technology services, partnering with stakeholders to prioritize initiatives, and driving continuous improvement in operational excellence. The position requires strong leadership, stakeholder management, and the ability to adapt to new technologies within a hybrid work environment.

Responsibilities

Lead technology teams to meet service level commitments
Manage day-to-day delivery priorities and resource planning
Partner with stakeholders to address service delivery challenges

Skills

About Manulife

manulife.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

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Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.