IT Service Delivery Manager
NJM Insurance Group(1 month ago)
About this role
The IT Service Delivery Manager leads NJM’s service management strategy, driving ITSM maturity and ensuring alignment with business values. This role oversees service quality, change control, release and deployment management, and ESM tool implementation while guiding a team of service management professionals.
Required Skills
- Service Management
- ITSM
- Change Management
- Release Management
- Deployment
- Leadership
- Stakeholder Management
- Performance Metrics
- Incident Management
- Project Coordination
+1 more
Qualifications
- Bachelor's in Information Technology
- Bachelor's in Business Administration
- Master's Preferred
- ITIL Expert
- ITIL Certification
About NJM Insurance Group
njm.comNJM Insurance Group provides auto, homeowners, renters, and business insurance. No Jingles or Mascots, just great insurance.
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