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IT Service Delivery Manager at Wounded Warrior Project - ApplyBlast

IT Service Delivery Manager

Wounded Warrior Project

13 days ago

4.2 on Glassdoor

Tampa, Florida, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The IT Service Delivery Manager supports the execution of technology initiatives across multidisciplinary teams, ensuring delivery aligns with business priorities and strategic direction. This role acts as a liaison between IT Service Directors and delivery teams, translating strategy into actionable plans and facilitating agile ceremonies. The position involves coordinating resources, influencing priorities, and communicating delivery progress within a matrixed environment.

Responsibilities

Coordinate IT service delivery activities across multidisciplinary technical teams
Manage IT vendor deliverables and monitor performance against quality and budget
Facilitate agile ceremonies and translate strategic direction into actionable plans

Skills

Qualifications

Bachelor's degree in computer science, information systems, or related fieldITIL FoundationCertified ScrumMaster (CSM)PMI Agile Certified Practitioner (PMI-ACP)Project Management Professional (PMP) Certification

About Wounded Warrior Project

woundedwarriorproject.org

Headquarters

Jacksonville, Florida, United States

Company Size

501-1000 employees

Founded

2003

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Wounded Warrior Project is a nonprofit charity organization for veterans and active duty service members. Learn about our programs and supporting wounded warriors.