floor&decor.com
The role provides phone‑based and ticket‑based technical support to end users across stores, distribution centers, and corporate offices, handling issues through ServiceNow and other enterprise tools. The incumbent troubleshoots hardware, software, network, and point‑of‑sale systems, escalates when needed, and ensures clear communication and documentation of resolutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for floor&decor.com.
4% above the average for this role