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© All Rights Reserved. ApplyBlast.com
Bertelsmann SE
The IT Service Desk Analyst will act as the first point of contact for internal and external customers, handling first and second level support incidents and service requests across multiple channels. The role involves remote troubleshooting, ticket management, and collaboration with technical teams to ensure service quality and SLA compliance.
Headquarters
Gütersloh, North Rhine-Westphalia, Germany
Company Size
10001+ employees
Founded
1835
Bertelsmann SE & Co. KGaA is an international media, services, and education company with operations spanning television, music, publishing, and business services. Its portfolio includes major divisions such as RTL Group, BMG, and others, generating around €19 billion in annual revenues. The company stands for creativity and entrepreneurship, delivering media content and innovative service solutions to customers worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bertelsmann SE.
Bertelsmann SE didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role