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© All Rights Reserved. ApplyBlast.com
Heartland Business Systems
The IT Service Desk Coordinator serves as the initial point of contact for clients requesting technical assistance, handling incoming support calls, basic troubleshooting, and issue resolution. This role ensures service requests are accurately documented, properly prioritized, and dispatched to the appropriate technical teams while monitoring Service Level Agreement (SLA) compliance. The position plays a critical role in maintaining professional client communication and escalating complex issues as needed.
Technology. Cybersecurity. Comprehensive IT services. Driving business outcomes across your technology journey. Transforming Infrastructure Align core technologies to your business strategy.Start here: Data Center Revolutionizing Work Boost efficiency, collaboration and profitability.Start here: Collaboration Securing What Matters Secure and protect your data, assets and people.Start here: Risk Assessment Modernizing Applications Streamline and future-proof your tech stack.Start
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Heartland Business Systems.