IT Service Desk - Customer Support Analyst III
LE001 AQA Education(14 days ago)
About this role
The role is for a Customer Support Analyst III who provides advanced technical support, diagnoses complex hardware and software issues, and supports IT infrastructure. The job involves managing client technology, supporting projects, and improving support processes in a global organization focused on helping vulnerable children.
Required Skills
- Help Desk
- Trouble Shooting
- Hardware Support
- Software Support
- IT Infrastructure
- Customer Support
- Configuration Management
- Technical Support
- Documentation
- Project Management
Qualifications
- BS in Computer Science
- Information Systems
- Work Experience
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