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IT Service Desk Engineer (L1 Level Support) at GTT - ApplyBlast

IT Service Desk Engineer (L1 Level Support)

GTT

1 month ago

2.9 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Medior

0 applicants

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About this role

The IT Service Desk Engineer provides frontline technical support for GTT's IT infrastructure, ensuring smooth end-user computing operations across Windows and macOS environments. This role involves troubleshooting complex deployment issues, managing system configurations, and handling incident requests through various communication channels. The position requires flexibility to work in rotational 24/7 shifts and participate in on-call duties as needed.

Responsibilities

Diagnose and resolve complex deployment and configuration issues
Provide frontline technical support for Windows and MacOS end-user computing operations
Manage IT asset lifecycle and maintain system documentation and SOPs

Skills

Qualifications

MCPAZ-900 (Azure)AZ-104 (Administrator)CCNA

About GTT

gtt.net

Headquarters

Arlington, Virginia, United States

Company Size

1001-5000 employees

Founded

1998

View Profile

GTT is a leading global provider of networking and security as a service. Through its AI-enabled Envision platform, it delivers secure networking, cloud solutions, and security services that connect people, agents, data centers, and cloud environments worldwide.