National Library Board
The role oversees the day‑to‑day operations of the IT Service Desk and Technical Support team at the National Library Board, ensuring timely incident resolution, compliance with service standards, and continuous improvement of IT service delivery. It involves managing incident, problem, change and service request processes, overseeing end‑user device deployments, and acting as the primary escalation point while maintaining strong stakeholder relationships.
Headquarters
Singapore, Central Region, Singapore
Company Size
1001-5000 employees
Founded
1995
The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading , learning and history through our network of libraries across Singapore, the National Library and the National Archives of Singapore
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for National Library Board.
National Library Board didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role