Dexam Government Solutions
The IT Service Desk Specialist II provides intermediate help desk support and serves as the primary escalation point for user-reported problems within the Defense Health Agency. The role involves managing the ticket lifecycle, providing desk-side and remote assistance for hardware and software issues, and supporting Active Directory administration. This position requires participation in stagger/flex coverage and an On-Call/Call-Back rotation for Customer Support Services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dexam Government Solutions.