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IT Service Desk Specialist – Level III at CompTech, Inc. - ApplyBlast

IT Service Desk Specialist – Level III

CompTech, Inc.

1 month ago

San Antonio, Texas, United States

Onsite

Full Time

Senior

0 applicants

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About this role

CompTech is seeking an experienced IT Service Desk Specialist – Level III to provide advanced technical support for the Defense Health Agency at Joint Base San Antonio–Lackland. This senior technical resource role focuses on diagnosing and resolving complex client-level hardware and software issues through advanced troubleshooting and root-cause analysis. The position serves as an escalation point for technical incidents and requires collaboration with various technical teams to ensure effective resolution and continuous process improvement.

Responsibilities

Provide advanced technical support for complex hardware and software issues
Serve as escalation resource for technical incidents beyond Level I and II capabilities
Develop technical documentation and knowledge-base content to improve support processes

Skills

Qualifications

Bachelor's degreeCompTIA CASP+SecurityX(ISC)² CISSPSecret Security Clearance

About CompTech, Inc.

comptech.com

Headquarters

Dayton, Ohio, United States

Company Size

201-500 employees

Founded

2005

View Profile

CompTech is an IT solutions provider that supplies hardware, networking equipment, and managed services for businesses. They handle procurement and deployment of servers, workstations and network systems and offer cloud migration, cybersecurity measures, and ongoing helpdesk or on‑site support. Positioned as a single‑source partner, CompTech focuses on systems integration, preventive maintenance, and fast-response technical support tailored to small and mid‑size enterprises.