db Care
We are seeking a customer-focused and technically proficient L1 Service Desk Agent to provide first-line IT support to end users across the organization. The role handles incidents and service requests through multiple channels, performs initial troubleshooting, resolves common technical issues, and ensures a positive user experience while meeting established Service Level Agreements (SLAs).
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for db Care.
db Care didn’t post a salary, so this is our estimate from similar listings.